2021 Continental TKC80 Instructions Recall Prorate: A Comprehensive Overview
This overview details the 2021 Continental TKC80 recall‚ focusing on the prorate process for affected tires. Approximately 68‚770 tires‚ manufactured between January 6‚ 2019‚ and April 30‚ 2022‚ are impacted by this safety issue.
Recall Announcement & Initial Details
Continental Tire the Americas‚ LLC (Continental Tire) initiated a voluntary safety recall concerning specific motorcycle tire models‚ including the TKC80‚ on May 25‚ 2022. This action stemmed from findings during Federal Motor Vehicle Safety Standard (FMVSS) 119 endurance testing‚ revealing the potential for superficial cracking within the tread grooves of these tires.
The initial announcement‚ formalized through Product Service Information Bulletin (PSIB 01-21)‚ highlighted that certain TKC80 tires did not fully comply with FMVSS 119‚ which governs the performance and safety requirements for new pneumatic tires. The core concern revolved around the development of cracks exceeding 3/16 inch in length within the tread grooves. While initially described as superficial‚ these cracks presented a potential safety risk‚ raising concerns about possible tread separation over time.
The recall encompassed a broad range of tire lines beyond the TKC80‚ including ContiGo!‚ K62‚ and LB Continental Motorcycle tires. Continental proactively notified authorized distributors and dealers‚ outlining the scope of the recall and the necessary procedures for handling affected tires. The company emphasized its commitment to ensuring rider safety and swiftly addressing the identified issue.
Affected Tire Models
The 2021 Continental recall encompasses a variety of motorcycle tire models manufactured by Continental Tire the Americas‚ LLC. The most prominently featured tire in discussions surrounding the recall is the Continental TKC80‚ a popular dual-sport tire known for its on and off-road capabilities.
However‚ the recall isn’t limited to the TKC80 alone. Several other Continental motorcycle tire lines are also affected‚ including tires from the ContiGo! series‚ designed for touring and adventure riding. Additionally‚ the K62 tire line‚ often found on cruisers and touring motorcycles‚ is included in the recall scope. Finally‚ certain LB Continental Motorcycle tires are also subject to the safety concerns.
It’s crucial to note that not all tires within these lines are affected; the recall is specifically tied to tires manufactured within a defined date range (detailed in subsequent sections). Riders owning motorcycles equipped with any of these tire models should verify their tire’s manufacturing date to determine if they are subject to the recall and eligible for a prorate or replacement.
Manufacturing Date Range of Recalled Tires
The recall specifically targets tires manufactured within a defined period‚ crucial for owners to determine if their tires are affected. Continental Tire the Americas‚ LLC identified the issue within tires produced between January 6‚ 2019‚ and April 30‚ 2022. This date range applies across all affected tire models – TKC80‚ ContiGo!‚ K62‚ and LB Continental Motorcycle tires.
Understanding this timeframe is paramount. Tires manufactured before January 6‚ 2019‚ or after April 30‚ 2022‚ are not included in this particular recall. The manufacturing date is typically found molded into the tire sidewall‚ represented by a Department of Transportation (DOT) code. This code contains information about the tire’s production week and year.
Owners should carefully inspect their tires for this DOT code to ascertain whether they fall within the specified manufacturing window. Accurate identification based on the manufacturing date is the first step in determining eligibility for the recall’s prorate or replacement program‚ ensuring rider safety and compliance with safety standards.
Number of Tires Affected by the Recall
Continental’s voluntary recall encompasses a significant number of tires across multiple product lines‚ highlighting the scope of the potential safety concern. The recall impacts an estimated 68‚770 tires in total. This substantial figure includes tires from the TKC80‚ ContiGo!‚ K62‚ and LB Continental Motorcycle tire series.
The large quantity underscores the importance of owners diligently checking their tires against the specified manufacturing date range (January 6‚ 2019 – April 30‚ 2022). While not every tire within this range is necessarily defective‚ the potential for tread groove cracking necessitates a thorough inspection.
This recall represents a proactive measure by Continental Tire to address a potential safety issue identified during FMVSS 119 endurance testing. The sheer number of affected tires emphasizes the need for widespread awareness among motorcyclists and dealers. Owners are encouraged to contact their local Continental dealer or utilize the provided resources to verify if their tires are part of this recall and to understand their options for resolution.
The Safety Issue: Tread Groove Cracking
The core safety concern driving the 2021 Continental TKC80 recall‚ and those affecting related tire lines‚ centers around the development of cracks within the tire’s tread grooves. Specifically‚ cracks exceeding 3/16 of an inch in length have been observed during rigorous testing procedures.
These cracks aren’t merely cosmetic; they represent a potential compromise to the tire’s structural integrity. Over time‚ and with continued use‚ these cracks could propagate and potentially lead to tread separation. Tread separation is a serious safety hazard‚ significantly increasing the risk of loss of vehicle control and potentially leading to accidents.
The issue surfaced during FMVSS 119 endurance testing‚ which evaluates a tire’s performance under sustained stress. Continental proactively initiated the recall upon identifying this non-compliance with federal safety standards. The company emphasizes that the recall is a preventative measure to mitigate the risk associated with this potential defect‚ ensuring rider safety remains paramount.
FMVSS 119 Non-Compliance
The 2021 Continental TKC80 recall stems directly from a failure to fully comply with Federal Motor Vehicle Safety Standard (FMVSS) number 119. This standard specifically governs the performance requirements for new pneumatic tires‚ excluding those intended for passenger cars – a category encompassing motorcycle tires like the TKC80.
FMVSS 119 establishes rigorous testing protocols‚ including endurance testing‚ designed to assess a tire’s ability to withstand prolonged use and various operating conditions. During these tests‚ Continental discovered that certain TKC80 tires‚ along with models from the ContiGo!‚ K62‚ and LB lines‚ exhibited superficial cracking within the tread grooves.
While the cracking itself wasn’t the direct violation‚ it indicated a potential weakness in the tire’s structure that could lead to future failures. The standard mandates a certain level of durability and resistance to degradation‚ which these tires were found not to consistently meet. Consequently‚ Continental initiated a voluntary recall to address this non-compliance and ensure all products meet the required safety benchmarks.
How to Identify Recalled Tires
Identifying whether your Continental TKC80 tires are subject to the recall requires careful examination of the tire’s markings. The primary indicator is the manufacturing date; tires produced between January 6‚ 2019‚ and April 30‚ 2022‚ fall within the affected range.
Locate the Department of Transportation (DOT) code on the tire sidewall. This code is a series of alphanumeric characters. The last four digits represent the week and year of manufacture. For example‚ “1522” indicates the 15th week of 2022. If these digits fall within the specified date range‚ your tire may be recalled.
Continental has provided a detailed list (Attachment no. 1 in PSIB 01-21) specifying the exact tire sizes and model numbers included in the recall. Cross-reference your tire’s DOT code and model number with this list to confirm its status. Visual inspection for cracks longer than 3/16 inch in the tread grooves is also recommended‚ though not all affected tires will exhibit visible damage.
Continental’s Official Recall Notice (PSIB 01-21)
Continental Tire the Americas‚ LLC issued Product Service Information Bulletin (PSIB) 01-21 to formally announce the voluntary tire recall. This bulletin‚ directed towards authorized distributors and dealers‚ details the scope and procedures for handling the affected tires.
PSIB 01-21 specifically identifies certain TKC 80 tires as failing to conform to Federal Motor Vehicle Safety Standard No. 119‚ concerning new pneumatic tires. The standard relates to endurance testing and tire performance. The bulletin outlines that superficial cracking within the tread grooves was observed during these tests.
The notice emphasizes the importance of removing these non-compliant tires from service. It directs dealers to review Attachment no. 1‚ a comprehensive list of specific tire sizes and model numbers included in the recall. Dealers are instructed to contact Continental with any questions and to follow the outlined procedures for processing claims and providing replacements or prorate adjustments to customers.
Recall Process for Consumers
If you believe you have purchased a recalled Continental TKC80 tire‚ the first step is to verify if your tire falls within the affected manufacturing date range: January 6‚ 2019‚ to April 30‚ 2022. Locate the DOT code on the tire sidewall to determine the production date.
Consumers with affected tires have two primary options. You can either take your motorcycle and the tires to an authorized Continental Tire dealer for a free replacement‚ if available‚ or pursue a prorate adjustment towards the purchase of new tires. The dealer will inspect the tires and confirm eligibility for the recall.
To facilitate a smooth process‚ it’s recommended to have proof of purchase readily available. The dealer will guide you through the necessary paperwork for either a replacement or a prorate claim. Continental aims to resolve this issue efficiently and ensure rider safety‚ offering both options to accommodate consumer preferences.
Dealer Procedures for Handling the Recall
Authorized Continental Tire dealers play a crucial role in the 2021 TKC80 recall process. Upon a customer’s request‚ dealers must inspect tires for the affected manufacturing dates (January 6‚ 2019 – April 30‚ 2022) and verify the DOT code.
Dealers should familiarize themselves with Continental’s official Product Service Information Bulletin (PSIB 01-21) for detailed instructions. If a tire is confirmed as recalled‚ dealers can offer a free replacement‚ subject to availability‚ or initiate the prorate claim process on behalf of the customer.
Accurate record-keeping is essential. Dealers must document all inspections‚ replacements‚ and prorate claims submitted. Continental requires specific documentation for reimbursement‚ including proof of the recalled tire and the new tire purchase. Dealers are encouraged to proactively inform customers about the recall and assist them with the available options‚ prioritizing safety and customer satisfaction.
Prorate Explained: Understanding Tire Credit
The prorate option in the 2021 Continental TKC80 recall offers a credit towards the purchase of replacement tires. This applies when a customer chooses not to replace the recalled tire with an identical model‚ or if the desired replacement isn’t immediately available.
Proration isn’t a full refund; instead‚ Continental provides a credit based on the remaining usable tread life of the recalled TKC80 tire. The credit amount is calculated considering the tire’s original purchase price‚ the remaining tread depth at the time of the claim‚ and a predetermined prorate schedule established by Continental.
This credit can be applied towards any Continental tire brand‚ offering flexibility for riders. Dealers will facilitate the calculation and claim submission‚ ensuring customers receive the appropriate credit amount. Understanding the prorate process empowers customers to make informed decisions regarding their tire replacement options.
Calculating Prorate Credit for TKC80 Tires
Determining the prorate credit for recalled TKC80 tires involves a specific formula; Initially‚ the original purchase price of the tire is established. Then‚ the remaining usable tread depth is measured accurately‚ typically in 32nds of an inch. Continental provides a prorate schedule‚ linking tread depth to a percentage of the original purchase price.
For example‚ a tire with 6/32nds of tread remaining might qualify for 60% of its original cost as credit. This percentage decreases as the tread wears down. Dealers utilize Continental’s official prorate calculator or schedule to ensure consistent and accurate calculations.
The final credit amount is then applied towards the purchase of new Continental tires. It’s crucial to retain proof of purchase for the original TKC80 tire to facilitate the calculation. This process aims to provide fair compensation for the remaining value of the recalled tire‚ easing the transition to a replacement.
Factors Affecting Prorate Amount
Several key factors influence the prorate amount received for recalled TKC80 tires. The most significant is the remaining usable tread depth at the time of the claim. As previously stated‚ Continental’s prorate schedule directly correlates tread depth with the percentage of credit awarded.
The original purchase price of the tire also plays a role; a higher initial cost generally translates to a larger potential credit. However‚ the age of the tire is a limiting factor – older tires‚ even with substantial tread‚ may receive a reduced prorate due to rubber degradation.
Furthermore‚ proof of purchase is essential. Without it‚ establishing the original price becomes difficult‚ potentially leading to a lower credit. Finally‚ the specific terms outlined in Continental’s official recall notice (PSIB 01-21) govern the prorate process‚ and any discrepancies are resolved based on these guidelines.
Documentation Required for Prorate Claims
Submitting a successful prorate claim for the recalled Continental TKC80 tires necessitates specific documentation. First and foremost‚ a clear and legible copy of the original purchase invoice is crucial‚ verifying the date of purchase and the tire’s initial cost. This establishes eligibility and aids in calculating the prorate amount.
Secondly‚ a detailed measurement of the remaining tread depth is required‚ typically in 32nds of an inch. Accurate measurements are vital‚ as they directly impact the credit percentage. Photographic evidence of the tread depth measurement is highly recommended.
Additionally‚ the tire itself must be presented for inspection‚ allowing verification of the DOT serial number against the recalled batch. Finally‚ a completed claim form‚ obtainable from authorized Continental Tire dealers or distributors‚ must accompany all other documentation. Failure to provide these items may result in claim denial or processing delays.
Submitting a Prorate Claim: Step-by-Step Guide
Initiating a prorate claim for the recalled Continental TKC80 tires involves a straightforward process. First‚ locate an authorized Continental Tire dealer; they will guide you through the claim submission. Gather all required documentation – original purchase invoice‚ tread depth measurements‚ the tire itself‚ and a completed claim form.
Present these documents to the dealer‚ who will verify the tire’s eligibility based on the DOT serial number and manufacturing date. The dealer will then assess the remaining tread depth to determine the prorate percentage. This percentage dictates the credit amount you’ll receive towards a new tire purchase.
Once approved‚ the dealer will submit the claim to Continental Tire for processing. Credit is typically issued in the form of a Continental Tire voucher‚ redeemable for new Continental tires. Allow several weeks for claim processing and voucher delivery. Keep a copy of your submitted claim for your records.
Continental Tire Distributor Role in the Recall
Continental Tire Distributors play a crucial role in the effective execution of the 2021 TKC80 recall and prorate program. Distributors are responsible for promptly communicating the recall details – including affected tire models and date ranges – to their network of dealers. This communication must emphasize the importance of identifying and removing recalled tires from inventory.
Distributors also facilitate the claim process by providing dealers with necessary claim forms and guidance on proper documentation. They act as a liaison between dealers and Continental Tire‚ ensuring claims are submitted accurately and efficiently. Furthermore‚ distributors are expected to maintain adequate stock of replacement tires to meet anticipated demand from the prorate program.
Effective distributor involvement is vital for minimizing disruption and ensuring a smooth experience for consumers and dealers alike. They are key to upholding Continental’s commitment to safety and customer satisfaction throughout this recall process.
Authorized Continental Tire Dealers
Authorized Continental Tire Dealers are at the forefront of the 2021 TKC80 recall and prorate implementation. Their primary responsibility is to identify recalled tires during routine service or tire sales‚ proactively informing customers about the safety issue and available options.
Dealers must adhere to Continental’s specific recall procedures‚ including proper handling and disposal of affected tires. They are tasked with assisting customers in understanding the prorate process‚ calculating eligible credit amounts‚ and submitting claims accurately. Maintaining detailed records of all recalled tire transactions is essential.
Continental provides dealers with resources‚ including Product Service Information Bulletins (PSIB 01-21) and training materials‚ to ensure consistent and correct recall handling. Dealers are expected to prioritize customer safety and provide transparent communication throughout the process‚ reinforcing Continental’s dedication to quality and reliability.
Resources and Contact Information
For comprehensive information regarding the 2021 Continental TKC80 recall and prorate process‚ several resources are readily available. Continental Tire’s official website hosts the Product Service Information Bulletin (PSIB 01-21)‚ detailing the affected tire models‚ manufacturing dates‚ and recall procedures.
Customers can contact Continental Tire directly through their customer service hotline for assistance with identifying recalled tires or understanding their prorate eligibility. Authorized Continental Tire Dealers also serve as valuable information points‚ equipped to answer questions and guide customers through the claim process.
Additional resources include online forums and motorcycle communities where riders share experiences and information related to the recall. Continental Tire the Americas‚ LLC provides dedicated support to both consumers and dealers‚ ensuring a smooth and efficient recall resolution. Staying informed through these channels is crucial for all affected parties.
Recall Updates and Ongoing Information
The 2021 Continental TKC80 recall is an evolving situation‚ and staying updated on the latest information is paramount for both consumers and dealers. Continental Tire regularly publishes updates on their official website‚ detailing any changes to the recall process‚ affected tire lists‚ or prorate calculations.
Monitoring motorcycle forums and industry news sources can provide valuable insights into real-world experiences and emerging trends related to the recall. Continental Tire the Americas‚ LLC encourages stakeholders to check for updates frequently‚ as the recall parameters may be adjusted based on ongoing investigations and feedback.
Authorized Continental Tire Dealers receive direct communication from the manufacturer regarding any modifications to the recall procedures. Proactive engagement with these resources ensures that all parties are well-informed and can navigate the recall process effectively. Continued vigilance is key to a successful and safe resolution.